Cast Member Turns Disaster into Magical Experience

Credit: @TheRealAlexHatz

When planning a magical trip to Walt Disney World, no one wants to think of possible disasters. From rides breaking down to kids melting down, disasters happen even in the most magical places on Earth.

Luckily for guests, there are fabulous Disney Cast Members throughout the Walt Disney World Resort to help when disaster strikes. During a recent trip to Magic Kingdom, one family experienced the magic of a Disney Cast Member when issues hit their vacation plans.

Disney World Cast Members

Credit: Disney

Cast Member Saves the Day

A disaster hit as one family prepared to experience Magic Kingdom’s newest coaster, Tron Lightcycle Run. Mom and Dad were ready to switch as their kids weren’t tall enough for this thrilling coaster. When they arrived at the cast member, disaster hit.

Their four-year-old daughter was unhappy that she would be left behind and miss out on the fun. Not missing a beat, the fantastic cast member Alex stepped in to save the day. Asking her how he could improve it, the young princess responded that she wanted to be her helper. And Alex made that happen.

Alex allowed her to help check in guests as they headed into Tron. Taking a moment to help out this outstanding cast member helped create some extra magic for this family when the day could have been ruined.

Bruce the Shark behind Cast Members in new costumes

Credit: Disney / Canva Editing

Cast Compliments

Disney Cast Members make the magic for Walt Disney World Parks and Resorts guests daily. If you have a magical experience with a cast member during your visit, acknowledge it just as this family did by doing a cast compliment. Guests can do this through the My Disney Experience app, social media, or guest relations. This is just one way to thank those fantastic Disney Cast Members for their daily hard work to make Walt Disney World a magical place to visit.

About Jennifer Retzlaff

My name is Jennifer Retzlaff and I became a lifelong Disney fan during my first trip to Walt Disney World in 6th grade. From that moment, Disney became a big part of my life. I live in Iowa with my husband and two kids who are growing up too quickly for my liking. I started introducing my love for Disney early to my family with a Disney honeymoon and then trips when our youngest of 18 months. Since then, our family has been to Walt Disney World over five times and we continue to plan and dream for the next trip. I love the magic that Disney brings to people through the theme parks, cruises, adventures and movies they create. As a teacher, I try to bring that magic into my classroom to help kids believe that “If You Can Dream It, You Can Do It.” I recently reached a dream of mine as I joined Magic Vacation Planner as a personal travel advisor. With this team, I can now help others plan magical vacations. As a passionate writer, I also have my own blog at magicalvacationsbyjen which is also where you can follow me on instagram for trip reviews along with tips and tricks for your next magical vacation.

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