Universal Orlando Under Investigation Following Multiple New Police Reports, Lawsuits

Universal Orlando Resort has been struck with two new lawsuits after multiple guests were injured at the parks.

Shocking Police Reports, Lawsuits Put Universal Orlando Under Investigation

When most people plan a trip to Universal Orlando Resort, they picture wands in the Wizarding World, thrills on towering roller coasters, or relaxing afternoons at Volcano Bay. But for a handful of guests, those dream vacations can take an unexpected turn.

Two recent lawsuits filed in Orange County, Florida allege serious injuries at Universal properties—one on a headlining ride and another inside a water park restroom. While these kinds of cases remain rare in the theme park industry, they highlight ongoing questions about guest safety and park accountability.

Here’s a closer look at what’s been reported so far, plus practical advice for visitors and why these developments have the fan community talking.

Details of the Claims

According to the Orange County Clerk of Courts (OCCCR), Universal faces two separate guest injury lawsuits:

• Harry Potter and the Escape from Gringotts
  On September 9, 2024, a guest claims he sustained “serious and permanent injuries” when his hand became wedged between his seat’s safety bar and the seat next to him during the ride. The suit, filed by Hoskins, Turco, Lloyd & Lloyd in August 2025, argues that Universal failed to keep the attraction in a safe condition.

• Volcano Bay Slip-and-Fall
  In a second lawsuit, a guest says a restroom slip at the water park resulted in a significant brain bleed. The complaint raises concerns about facility upkeep and safety in wet, high-traffic areas.

Both filings remain active, with outcomes still to be determined.

Tips for Safer Theme Park Visits

Although millions of guests visit Universal each year without incident, safety-conscious visitors can take steps to reduce risks:

• Check Before Restraints Close: Keep hands and arms clear when safety bars or lap belts are lowered.

• Plan for Water Parks: Wear grip-friendly footwear in restrooms and poolside walkways.

• Pace Yourself: Dehydration and fatigue can make slips and missteps more likely.

• Stay Updated: The Universal app often provides real-time alerts for ride delays, closures, and maintenance updates.

These small habits can help visitors feel more prepared throughout their day.

What Locals and Regulars Recommend

Frequent parkgoers often develop their own strategies for staying safe and comfortable:

• Ride During Off-Peak Hours: Early mornings tend to mean shorter waits and fresher operations staff.

• Pick the Right Seat: Choosing an outside seat on ride vehicles can sometimes provide extra space.

• Find Cleaner, Quieter Restrooms: CityWalk facilities or less-used park restrooms often have lighter traffic.

Insider know-how like this doesn’t replace park safety standards, but it can help guests avoid crowded pinch points and potential hazards.

Why Fans Are Paying Close Attention

Theme parks thrive on trust. Guests expect thrilling but safe experiences, and lawsuits can shake that confidence—especially when beloved attractions like Escape from Gringotts are involved.

The cultural weight of Universal’s parks makes safety issues hit harder. For many, visiting the Wizarding World isn’t just entertainment—it’s stepping into a personal story. Reports of injuries or accidents disrupt that magic and often ignite intense conversation online.

History shows that high-profile lawsuits and safety incidents often lead to visible changes: revised ride procedures, added signage, or even attraction redesigns. How Universal responds in the coming months will matter not just to lawyers but to fans around the globe.

Looking Ahead

Universal Orlando remains one of the most visited theme park destinations in the world. While the lawsuits play out in court, guests will continue to pour through its gates. But these cases are a reminder that even world-class destinations face ongoing challenges in balancing thrills, efficiency, and safety.

For now, the spotlight remains on Universal’s next move—and on how the resort reassures visitors that the magic, and the safety, are both worth trusting.