Thousands Rally in Support After Tragic Death at Epic Universe

Guests are rallying together in support of an Epic Universe guest and Universal fan who tragically passed away inside the new theme park on September 17, 2025.

Thousands Rally in Support of Epic Universe Guest, Universal Fan Who Tragically Lost Their Life

The energy of a brand-new theme park ride is unforgettable—laughter spilling through the queue, nervous chatter before launch, and that shared anticipation when the restraints click into place. But at Universal’s Epic Universe, one of those moments turned heartbreaking, leaving both the local community and global theme park fans in shock.

Epic Universe, Orlando’s first new theme park in over 25 years, has quickly become a symbol of innovation and excitement. Yet the tragic events surrounding one of its headline roller coasters serve as a sobering reminder that even in a place built for joy, accidents can occur.

Theme parks are often considered escapes from reality. But when tragedy strikes, it forces fans to confront the risks behind the thrills—and rallies them together in grief, support, and remembrance.

The Incident at Epic Universe

On September 17, 32-year-old Kevin Rodriguez Zavala, a Kissimmee resident, was found unresponsive after riding Stardust Racers, a high-speed dual-launch coaster located in Epic Universe’s Celestial Park.

He was rushed to a nearby hospital, where he was later pronounced dead. According to the Orange County Medical Examiner, the cause of death was multiple blunt impact injuries, and the case has been ruled an accident.

The Florida Department of Agriculture and Consumer Services (FDACS) confirmed that an investigation is ongoing. “Universal has been extremely cooperative and has complied with all required notifications,” FDACS spokesperson Aaron Keller said in a statement.

Universal Orlando also issued its own response: “We are devastated by this event and extend our sincerest sympathies to the guest’s loved ones. We are fully committed to cooperating with this ongoing investigation. The attraction remains closed.”

Planning a Visit Amid Ride Closures

Closures like this don’t just affect those directly involved—they change the guest experience for everyone visiting Epic Universe. Here’s what visitors should know:

• Check the app first: The Universal Orlando app gives real-time updates on ride closures and wait times.

• Rearrange your strategy: With a marquee ride closed, other thrill rides often see higher wait times—arrive early to maximize the day.

• Enjoy nearby attractions: While Stardust Racers is down, Celestial Park still offers unique family attractions and immersive gardens worth exploring.

• Expect crowd shifts: Guests may flock to remaining coasters, so use alternate walkways to cut down on congestion.

Local Tips and Hidden Shortcuts

Frequent Universal fans often share small hacks that make a big difference during crowded or unpredictable days. A few to keep in mind:

• Photography gems: The reflective pools in Celestial Park light up beautifully at night and stay less crowded than main pathways.

• Quick snacks: Temporary food stands often pop up to ease traffic when rides close—perfect for grabbing a bite between attractions.

• Escape routes: Shaded gardens and seating areas tucked behind celestial displays provide a rare moment of quiet in the bustling park.

• Single-rider perks: For rides still running, single-rider queues remain one of the best ways to cut down on long waits.

Why Fans Are Rallying Together

For many, theme parks symbolize joy, nostalgia, and family memories. That’s why the loss of Kevin Rodriguez Zavala has struck such a deep chord in the community.

The Rodriguez Zavala family launched a GoFundMe fundraiser to help cover funeral and memorial expenses. As of this writing, donations have reached $6,820, with the family hoping to meet a $10,000 goal.

The fundraiser describes Kevin as “an old soul — wise beyond his years — with a heart full of compassion, love, and understanding.” His story has inspired support from countless strangers, showing just how powerfully connected the theme park community can be in moments of tragedy.

While roller coaster incidents are statistically rare, their impact is always deeply felt—reminding fans of the risks tied to thrills, and the importance of community when those risks become reality.

Closing Thoughts

Universal’s Epic Universe was designed to deliver once-in-a-lifetime experiences, and it has already done so for millions of guests. But the heartbreaking accident on Stardust Racers casts a shadow that fans won’t soon forget.

As investigators continue their work, many are turning their focus toward supporting Kevin’s family, sharing condolences, and remembering the man behind the headlines. For future visitors, it’s a chance to hold loved ones closer, make every memory count, and appreciate both the magic and fragility of the experiences theme parks create.

To support the Rodriguez Zavala family, consider donating or sharing their GoFundMe page.