Not too long ago, Disney’s customer service was considered the best of the best. It was just a given! The sky is blue, the Earth is round, and Disney’s customer service is the best around. But nowadays, perceptions of Disney World’s customer service have shifted, and stories like this certainly don’t help the Walt Disney Company’s case… Things Recently Went ...

Everybody knows that Disney Cast Members are the unsung heroes of Walt Disney World. Scratch that, Disney Cast Members are the unsung heroes of any Disney Park out there! After all, they’re the ones who have to save the day when something inevitably goes wrong; they’re the ones interacting with each guest, solving each problem, answering every question, and bearing ...

Cast Members working at Walt Disney World Resort are more than just the frontline employees of Mickey Mouse’s vast empire, they’re also total vacation heroes. Sometimes, real-life heroes, too! It’s True, Cast Members Can Be Real-Life Heroes! READ MORE: Disney Cast Member Takes to Social Media, Begging Guests to “Please Be Nice” Think about it: Cast Members do everything in their ...

This is truly every parent’s worst nightmare! For the millions of families that visit Walt Disney World Resort and Disneyland Resort every year, safety is the number one concern when it comes to the youngest Guests of the Parks. All that every parent wishes for their child is for them to be safe, and many families expect that a place ...

When Walt Disney originally began looking at land to build Magic Kingdom on, one of the biggest reasons he looked to Central Florida was the weather. Ironically, though, the Florida weather is simultaneously the biggest pro and con of Walt Disney World’s location. On one hand, the relatively nice weather means that Walt Disney World Resort can operate all year ...

Cast Members are often the unsung heroes of a Walt Disney World vacation. Many of them are harassed by Guests, underpaid by Disney, and sometimes work 14+ hour shifts. RELATED: Guest Tries to ‘Catch’ Cast Member Being Rude…Fails Samantha’s Story Enter former Disney Cast Member Samantha Tetrault. Recently, she shared her horror story of working in a Walt Disney World theme ...

Cast Members who work for Walt Disney World Resort can have it challenging. Many are overworked and underpaid and have to deal with various complex problems, including hot weather, uncomfortable costumes, and having to break up fights between Guests. RELATED: Assault at EPCOT: Guest Arrested After Fight Sends Cast Member to the Hospital The Video However, sometimes Guests attempt to fight ...

Do you love Walt Disney World Resort? Disneyland Resort? Disney Cruises? Disney Vacation Club? Disney…anything? Then the Walt Disney Company may be looking for you! According to Disney Parks Blog, they are beginning a search for new planDisney panelists. RELATED: Best Disney Dining Plan Restaurants at EPCOT planDisney Panelist What exactly is planDisney? It’s a group of passionate and knowledgeable Disney ...

Today we are learning the sad news that Disney Legend Ruthie Tompson has passed away at 111 years old. Ruthie dedicated nearly 40 years to The Walt Disney Company and worked on virtually every Disney animated feature from Disney’s Snow White and the Seven Dwarfs up through The Rescuers, then retired in 1975. Ruthie celebrated her 111th birthday on July ...

Last night was not a good night to be checking into a Disneyland Paris Resort Hotel. Apparently, Disneyland Paris Cast Members with housekeeping decided to go on strike, resulting in Disneyland Resort Guests being left without a Resort room to check in to. Twitter is loaded with Disneyland Paris news about the rough night, followed up with news of Cast ...