7. You’ve got to know your story.
As a character Cast Member, whether you’re playing the role of Mickey, Minnie, Gaston, Snow White, one of the Seven Dwarfs or Rafiki, you’ve got to know the story your character is part of, the role your character plays in that story, specific sayings for which your character is known, and you’ve got to know about other characters within your story so that you can extend the role of your character in the parks. Gaston will do well to know about Belle and her affinity for books so that he can incorporate that into his conversation with Guests. For face characters, knowing your story will be crucial when you are asked questions about parts of your story, other characters, etc. It lends itself to your credibility as the “real” character you are portraying.