Walt Disney World to Improve Lost and Found

It is unfortunately very common for guests to lose a variety of different items while at Walt Disney World.  With all of the activity and excitement going on in the parks, it is easy to lose track of personal items from time to time. We have learned that Walt Disney World is about to streamline the lost and found service to make it even easier for guests to hopefully find and retrieve their lost items.  With the new changes, guests will be able to report their lost item on the Disney website.  This will eliminate the need for guests to have to call or visit the main lost and found center on property.  Once the item has been reported, then a cast member will work to locate the lost item and provide updates within the online posting.

Walt Disney World has a lost and found area within every theme park and then a main lost and found facility located by the Ticket and Transportation Center.  Previously, guests would have to check the park they were at if it was the same day that they lost the item or visit the main lost and found facility if it wasn’t found there or had been missing for a longer amount of time.

This new change is expected to be in effect later in May 2018.  As always, we will keep you posted as we learn more.

How many of you have lost an item while at Walt Disney World?  Did you get it back?


About Christy Caby

I am a long time Disney addict! This love began as a child and stayed with me in my teen years. I completed the Disney College Program, was engaged and honeymooned at Disney, visited WDW while pregnant with each of our two boys, and have brought our boys since they were babies (they are now 5 and 2).