8. You learn a lot about the Disney way:
Even if you are not a Guest Relations Cast Member, you still learn a lot about working with the public. Walt Disney World Guest Relations Cast Members are fantastic and they handle questions to situations every day. Regular Cast Members answer questions and handle situations every day also, along with understanding the safe operation of their specific attraction(s). They need to know when to call in security, management and medical help. They learn how to handle situations that erupt between guests as well as how to help reconnect parents with a lost child. Merchandise Cast Members learn about the best way to promote their products through shop set up, product placement, pricing, etc.
They are the front line seeing people interact with the merchandise. If 100 people pick up the same plush figure, look at the price and 99 of them put it back down, they know it is not that the character is not popular, it is because of the price. Performing Cast Members learn so much about their art and get the chance to practice it every day. There are opportunities to try many different areas to find out where you want to be. Disney College Program participants have the opportunity to learn the Disney way of doing things and get college credit at the same time. They get paid for the hours they work and attend special classes.
7. Elderly Guests
Elderly guests are usually kind and have been to the parks many times before and understand how things work. If a ride goes down, they understand this sometimes happens and they come back later. They appreciate the help you give them, say sweet things, and almost always are very polite.
Talking to children is very rewarding. It is also great when they wave back at you when you wave to them. They are filled with so much wonder, taking things in and reacting to things they really like in fun ways. They also pay attention to the directions given to them, often repeating it to their parents.
5. Small discounts
Working at a Disney park allows you to get a small discount at specific restaurants and shops, making it a little easier financially during their time as a “guest” in the park.
4. You get to see the parades and fireworks a lot
If you work at a park with a parade, it is great. You sometimes see the practicing that goes on back stage, and then you share in the excitement of fellow Cast Members performing in the parades. If you are in an outside position you can often see the parade go by, or the fireworks show. You see the excitement on the faces of children watching their favorite Disney characters come by.
3. Doing evacuations
This is only because it is something unusual and you get to practice the steps you learned. You get to experience safely evacuating all types of guests off your attraction which means using skills you don’t use every day. Cast Members prefer that the attractions all work smoothly.
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2. Free Admission to the parks
Cast Members receive admission to the four main Disney parks, but not the Water Parks. They are also eligible to bring immediate family members into the parks. There are blackout dates that fall in the most popular times to be in the parks when they are denied admission. Allowing Cast Members to enter the parks gives them a chance to see other parts of the park they work in, and the other parks, giving them a wider knowledge of Walt Disney World. Most of them would not be able to purchase park passes for themselves and their family.
1. Making the Magic
This is one of the best things about working for Disney. Cast Members are sometimes chosen to go out in their attraction and find a family to do something special for. They don’t know who will be chosen and what they will be able to offer the guests, so when it happens it is just as much fun for the Cast Member as it is for the family receiving the magical moment.